Production location: Florence / Italy
Headquarters: Bebek Mahallesi, Cevdet Paşa Cd.
Eczane Çıkmazı Sk. No:4 D:1 Beşiktaş / ISTANBUL - TURKEY
Gulf countries: Katara Towers - Lusail / QATAR
Phone 1 : +90 535 270 58 58
Phone 2 : +974 5006 3958
FREQUENTLY ASKED QUESTIONS
In accordance with the Distance Sales Agreement, customers are entitled to return products within 14 days from the date of delivery. To be eligible for a return, the product must undergo an expert inspection, and the return must be formally approved by our team. It is essential that your return request is submitted to us within the 14-day period following delivery.
Once the return is approved, a refund will be issued to your credit card. Please note that a handling fee of 50 USD will be deducted from the refunded amount for all approved returns.
Once your order is shipped, you’ll receive a tracking link via email. You can use this link to check the status of your shipment.
We accept major credit cards (Visa, MasterCard, American Express, Troy). We ensure all transactions are secure.
Yes, we ship worldwide! Shipping costs and delivery times vary based on your location.